Some companies, after all, don't provide any help; no, you buy their product and you're on your own . . .
Like the time I bought a cheap MP3 player that turned out to have no manual, no website, and no toll-free number I could for help in figuring out how to turn it on.
In consumer electronics, this is called "lousy customer service."
In philosophy, it's called "Deism" -- the idea that God made us, then kind of . . . lost interest.
Then you have the manufacturers that do provide tech support -- or rather, they've given this job to another company located somewhere in
In business, this is called "outsourcing."
In philosophy, it's called "Neo-Platonism" -- the idea that God does not deal directly with His creation, but does so only through a near-infinite "chain of creation."
But when we need help, our prayer does not go to an angel . . . who passes it to an archon . . . who turfs it to a saint . . . who transfers it to a call center located somewhere in
Instead, God picks up the phone Himself -- and sometimes, He doesn't even wait until we call to get in touch! No, He calls us to see how we're doing. He drops by to see how we're doing. And if He needs to be there with us all the time, then we know where you'll find Him.
In business, this is called "on-site support."
In philosophy, this is called "immanence" -- the idea that God is close to us.
But if you need a personal name for God when He does this, then you call Him, "the Holy Spirit."